Technical
Support Center
Dedicated engineering support for our partner institutions. Report bugs, schedule maintenance, or request feature upgrades.
Report a Bug
If you encounter a system error or anomaly within the student portal or result engine, file a high-priority ticket here.
File TicketServer Status
Check the real-time uptime status of our cloud infrastructure, API gateways, and result database shards.
Systems OperationalRemote Desktop
Initiate a secure remote support session with a YOKLearn engineer for live troubleshooting on your local server.
Request SessionEmergency Response Line
For critical system failures during active examinations or admission deadlines only. Available 24/7 for Deans, Registrars, and ICT Directors.
0800-YOK-SOS
Priority Access Code Required